Table Of Content
Introduction
Similar to the Activity section in My Devices, the Device Activity page allows you to consult the list of the activities but for multiple devices at the same time. You can also bulk Search, Reprocess and Delete activities as well as Export them to Excel.
My Devices
The list of all the devices under your tenant is displayed in a grid in the My Devices section. Here you are able to consult their Serial Number, the Devices Model (both miniature image and Model name), their Description (how you named them), the Work Zone they are linked to, their Location, the Activity Status ('Active' or 'Inactive'), and the Device Status ('Online' or 'Offline').
You can filter the grid columns by using the designated button on the top right corner, as well as refreshing the columns content by selecting the Refresh 🔄 button right next to it.
Activity
If you tick the devices' checkbox from the 'My Devices' grid, input a time frame (From/To date/hour selectors), and click on Search, the devices' related activities will show up in the Activity section's grid.
Other three buttons are available above the grid along with the Search one mentioned above
Button Name | Function |
Reprocess Activities | Use it to reprocess activities in bulk after ticking their checkboxes from the grid |
Delete Activities | Click on this button once you selected the activities you want to delete in bulk |
Export to Excel | It allows you to export the grid content in Excel format |
The activities details are spread over nine columns
Column name | Description | Values |
Serial Number | The device Serial Number related to the activity | - |
Device Description | The name you gave to the device | - |
Activity Code | An automatically generated id for that specific activity | - |
Created On | The date and time when the activity has been created |
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Type | Whenever an action is taken from Device Manager, an Activity line is generated. Below all the available Activity Types.
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Direction | It tells you whether the data is moving from the device to Indigo or vice versa |
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Status | It informs you about the progress of the activity processing |
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Reason | It displays a short error summary if an activity fails | - |
Action buttons | They allow you to read the activity details and its related errors, reprocess and delete it, line by line |
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Action buttons {left it to see whether it is better with collapsible}
Action buttons {left it to see whether it is better with collapsible}
Information button ℹ️ : It shows the 'Request Body' that was sent to the device, along with a summary of the activity details on the left of the window.
Error button❗: It shows in red and it allows to open a window showing the error message in full, if the activity fails. On all the other cases it stays greyed out.
Reprocess activity button 🔄: It can be mainly used to reprocess failed clocking activities after amending what prompted the error. It is available for every single activity line, and it launches only that specific activity reprocessing.
Delete Activity button 🗑️: Use it to delete wrongly triggered activities while they are in 'Pending' status. Once deleted, just process a brand new one, if needed.