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The Subtle Power of Question Tags

Level up your performance management with sharper talent insights through question tags that are standardised across your organisation

Matthew Calleja avatar
Written by Matthew Calleja
Updated over 2 weeks ago

Table of Contents


Overview

Ever wished you could slice and dice 🗡️ your performance review data to spot talent trends, measure employee engagement, or track potential across teams, all with a few breezy clicks? 🍃 Let's talk about question tags!

Tags are simple words or short phrases attached to your questions in your review templates. They work behind the scenes to categorise questions into bubbles that are meaningful to a certain area or 'topic' of performance. Think categories like 'impact,' 'potential,' 'leadership,' and 'communication.'

In Indigo’s Performance Management, tags not only act like labels that make questions easier to filter through by topic, but are also crucial to helping you analyse key aspects of employee performance through insightful graphs and reports. Whether you’re a manager or the HR admin, using tags smartly ultimately means clearer, more powerful analytics to guide your talent decisions.

Eager to learn more? ⬇️

Using Question Tags Effectively

Simply put, when you use tags, you're making use of a system that helps you quickly filter, compare, and understand performance data by themes that matter to your organisation.

  • Tagging Questions: Every question can have one or more tags. These tags then become available as measurement values in Indigo’s analytics graphs.

  • Tags via Sections: Add tags at the section level, and they automatically apply to all questions within that section, saving you time and ensuring consistency.

  • Cross-Template Consistency: Tags carry over within the review templates, helping create uniform categories across your entire company.

  • Powering Analytics: When you generate graphs (like the 9-box grid), Indigo pulls all question tags—whether added directly to questions or inherited from sections—to give you comprehensive insights.

🪓 Beware! Tagging without a strategy chops effectiveness.

Imagine your company wants to track 'leadership' across all departments. If some questions are tagged 'team leader' while others use 'leadership,' your analytics will treat these as different categories, while they essentially mean the same thing! This splits your data and weakens the insights you can draw.

Consistency is key. We highly recommend that the HR admin or a chosen delegate dedicates some time to setting a standard for your company's tags, and makes sure managers and others who may be building templates stick to them. This prevents redundant or fragmented categories and keeps your analytics sharp.


Adding and Removing Question Tags

Tags are assigned directly to questions, and each question can have multiple tags. Additionally, template sections can be set to apply specific tags to all questions within them.

📑 Note: when questions move across sections:

  • Tags added directly to the question stay with it.

  • Tags inherited from the old section are removed.

  • The question adopts the tags from its new section automatically.

To set up sectional question tags:

  1. In Performance Management > Templates, open or start a new template.

  2. Over in the Template Builder, create a new section or edit an existing one.

  3. Add tags in the Tags field.

    • ⚠️ Important: press Enter after each tag to apply it. A tag that's just text without a curved, coloured background will not be included and needs to be 'entered'.

To add a tag to a specific question:

  1. While creating or editing a question, scroll down to the Additional Options section.

  2. Add tags in the Question Tags field.

    • 📑 Note: tags inherited from the section are not displayed here, but still apply behind the scenes.

To remove tags from sections and questions, simply re-enter the respective editing screens, click on the Question Tags field, and delete text until the tag(s) disappear(s). This will only remove the tag from that section or question. The tag will remain in your company's Performance Management module as long as it is used anywhere at least once.

⚠️ Important: don't forget to always save your changes to your sections and questions, and the whole template once you're done editing.

🔍 Easy tracking: You can easily check which tags you have active in several places within the Templates section:

  • Sectional tags: in the Edit Section screen, they remain highlighted as when they were being created.

  • Question-specific tags: at the bottom of each question's card within the template builder.

  • Tags across the entire template: in the template builder, by hovering to the tag symbol in the top left corner.


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