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Reversing a Reconciliation in Indigo Business

Learn how to reverse a reconciliation in Indigo Business

Written by Serena Santamaria
Updated over a week ago

Table of Contents


Introduction

Made a mistake and want to start over? Follow the steps below to reverse the reconciliation and make the transactions available and reconcilable again.


The Steps

  1. Go to Nominal > Reconciliations > select a reconciled record in the Reconciliations tab's grid.

  2. Click on the the double-arrowed ↔️ button at the top left of the grid.

  3. A confirmation message will show asking if you are sure you want to reverse the selected reconciliation record. Select Reverse to proceed.

The Result

  • In Nominal > Reconciliations > Reconciliations tab, the original reconciliation record is tagged with a Reversed red label under the Status column.

  • In Nominal > Reconciliations > Reconciliation History tab, the transactions previously reconciled and then reversed will show as not reconciled.

🤔 Remember to switch the Show Reversed toggle on in both tabs, otherwise you won't be able to see the reversed reconciliations and the relevant transactions.


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