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The Requests Section in the Approval System

Explore the Requests Section in the Approval System

Written by Serena Santamaria

Table of Contents


Overview

The Requests section in the Approval System module is where users can submit and view requests. It's made up of several tabs common to both the Overtime and Expense screens.

  • Approvals: only visible to approvers. Any request awaiting the user's approval is listed here.

  • My Pending Requests: this shows any requests pending approval.

  • My Requests: all a user's pending and processed requests are shown here.

  • My Team: only visible to approvers with subordinates in the Organisation

  • On Behalf Of: only visible to approvers with permission to submit requests on behalf of others. Any requests submitted by the user on behalf of someone else are listed here.

  • All: only visible when more than one request have been submitted. This shows all requests–pending or approved, submitted by the user or by someone else, made on behalf of the user or on behalf of someone else–that the user has permission to view.

Each entry listed in the grid will show the dates, the type of request, and the request state.

Request States

  • Pending (yellow): the request has yet to be processed.

  • Approved (green): the request has been approved.

  • Cancelled (light grey): the employee has cancelled their request, it no longer needs any action.

  • Resubmitted: the employee resubmitted their request after editing it.

  • Declined (red): the request was declined.

  • Locked (dark grey): the request is approved and was sent to payroll, thus it can't be modified from the Requests page but only from the Payroll Calculation page.

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