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Reasons in the Approval System

Explore the Reasons Section in the Approval System

Written by Serena Santamaria

Table of Contents


About Reasons

Reasons is a section you can find in Approval System > Overtime or Expense > Reasons. You can create them to add extra context to your requests. They are available on a company basis rather than for a whole tenant.
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Any employee within a company can see and choose all the reasons saved for that company.

Use the ➕ Add Reason button to create a new reason, or use the buttons at the far right of each reason to ✏️ Edit or 🗑️ Delete them.

If you want to prevent a specific reason from being selected when submitting a request, you can disable the Active toggle switch in the grid.

You can make reasons a mandatory field in requests in the General Settings.

🤔 Remember: although you can edit a reason, only the description field can be edited. A reason can be deleted unless it's linked to an existing request. In that case, you can deactivate it to make it unavailable for future requests.
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