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Why are Indigo reports not coming up?
Why are Indigo reports not coming up?

Disabling pop-up blocker from blocking reports on Chrome

Nigel Pace avatar
Written by Nigel Pace
Updated over a week ago

When using Indigo for the first time on Chrome, you might notice that pop-ups are blocked when trying to generate a report. This can also happen on a fresh Chrome installation or on a new computer. When trying to generate a report, you will get the error below.

This method will fix this error permanently per computer.

  1. To stop Chrome from blocking your reports, click on the pop-up block logo on the top right of Chrome.

  2. This will open a small window that prompts you with two selections. Choose 'Always allow pop-ups and redirects from' and press Done.

  3. Once this is done, try to generate the report again. If you allowed pop-ups from Indigo successfully, the report will open in a new tab.

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