PLEASE NOTE: To log in and use the Indigo Employee Portal, your company's Indigo administrator must first create a user account for you.
Logging in to your Indigo Employee Portal
Click on indigo.shireburn.com or copy and paste the link into your Internet browser to go to Indigo's login page.
When the User Login page loads, enter the email address given to you by your company in the box labelled 'username'. This address often looks like name.surname@companyname.com
Type your password into the box labelled 'password'.
Click on the LOGIN button, which is under the 'Forgot your password?' link.
Indigo's dashboard menu will load on your screen. Click on the Employee Portal button to access the portal and make use of all of its features.
Setting your Password
Once a user account has been created for you, you will receive an e-mail notifying you about your new Indigo user account. Click on Set Password to create your password.
2-Step Verification
If you've set up 2-Step Verification, you'll need to confirm your identity:
Tap the blue SEND button.
Check your work email for a code.
Enter the code in the space provided on the open Indigo Shireburn window.
Press VERIFY to proceed.
For better account security, we strongly advise Indigo users to enable 2-Step Verification.
Frequently Asked Questions
Here are answers to some common questions about signing in to the Indigo Employee Portal.
I cannot log in. What should I check first?
I cannot log in. What should I check first?
Ensure you've entered the correct email address and password. If you still can't sign in contact your company's Indigo administrator to verify that your user account has been set up correctly. If it's properly set up, then consider resetting your password.
I forgot my password or I want to reset it. What should I do?
I forgot my password or I want to reset it. What should I do?
Click Forgot your password? on the login page, enter your email address, and select Send. You will receive a password reset email. Just follow the instructions in it and ensure your new password conforms to the Indigo's password policy described ➡️ here.
I haven't received the password reset email or the verification code. What should I do?
I haven't received the password reset email or the verification code. What should I do?
First check your Junk or Spam folder first of the correct email account. If you still cannot find the email, contact your company's Indigo administrator for assistance.
The password reset email or verification code was sent to the wrong email address. What should I do?
The password reset email or verification code was sent to the wrong email address. What should I do?
Contact your company's Indigo administrator. They can update the email address associated with your Indigo user account so that future password reset emails and verification codes are sent to the correct email address.
If your email address is also your username, a new user account and password will need to be created for you.
I can log in to Indigo, but I cannot see the Employee Portal.
I can log in to Indigo, but I cannot see the Employee Portal.
The Employee Portal feature will only be available if your company has granted you access to it. Contact your company's Indigo administrator to confirm that your access has been configured.
Which browser should I use?
Which browser should I use?
Indigo works best on the latest versions of Microsoft Edge, Google Chrome, and other Chromium-based browsers. Apple Safari is also supported. For the best experience, ensure your browser is up to date.
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