What are Tolerances?
Tolerances define the amount of tolerance that an employee can punch before or after the In and Out times of the shift before you are alerted to such an attendance exception in the system. This means that if an employee punches in between the Time In and the Time In Tolerance, the system will not raise any attendance exceptions when it finds discrepancies between the clocking records and the time in times of the shift.
The system lets you configure:
In and out time range tolerances for fixed attendance shifts.
Work-time amount tolerances for flexi-time attendances.
Examples of both uses of tolerances are described later on in this article.
Tolerances for fixed attendance shifts
Setting tolerances for Attendance timing-type shifts allows you to set a range of time before and after clocking in and clocking out, and a mid-day absence.
In the below illustration, the after clocking in tolerance range is set to 10 minutes, meaning that if an employee clocks within the start of the shift and the time-in tolerance – in this case, within 10 minutes following the start of the shift –, the system will not raise any attendance exceptions.
An attendance exception is not raised in the system for the above example.
Tolerances for after clocking out is illustrated below. If an employee clocks out any time beyond the after clocking out time range – in this case, 30 minutes –, the system will raise an attendance exception.
An attendance exception is raised in the system for the above example.
Mid-day absence makes it possible to include a limit or tolerance during the day, such as at lunchtime. Should an employee have a mid-day absence that goes beyond the stipulated amount, an attendance exception will be triggered.
Tolerances for attendance flexi-time shifts
If you have a flexi-time attendance shift, you will be able to configure work-time tolerances for the shift. These can be set to positive and negative tolerances, and they work off the work time amount.
For example, let’s say we have a positive work-time amount tolerance of 1 hour, and the work time amount for this shift is 8 hours. If the employee works excess of 45 minutes – meaning they were clocked in for 8 hours and 45 minutes of work – the system will not alert you to any attendance exceptions. If the employee worked for more than 9 hours, though, the system will alert you to this.
An attendance exception is not raised in the system for the above example.
If we have a negative 30-minute tolerance, and the employee works for 7 hours and 35 minutes, no issues will be flagged in your clocking records. Yet if the employee works for only 7 hours, then the system will alert you that the employee did not work for the required amount of time.
An attendance exception is not raised in the system for the above example.
Attendance Flexi-Time: Clocking Limit
When set to 'Within Scheduled Time', any clocking that is entirely outside of the scheduled time will be tagged as follows in the Attendance Exceptions Clocking tab:
Excluded: any clocking that is entirely outside of scheduled time.
Corrected as XX:XX: any clocking that is partially outside of scheduled time, with XX:XX being the time of correction.
Please note this can also be edited from the individual Scheduler's Settings menu.