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What is Document Manager?

Learn about Indigo's Document Manager: from what it is to setting it up its permissions, accessing it and viewing its main sections

Matthew Calleja avatar
Written by Matthew Calleja
Updated this week

Table of Contents


What's a 'Document Manager'?

Step into the on-the-go shoes of an HR manager: juggling šŸ¤¹ multiple tasks with an inbox flooded with emails. Among them, notices from employees needing to upload and access crucial documents, with every file buried under an avalanche of messages and security policies. With deadlines fast approaching, the stress of granting access and manually sorting through countless attachments becomes a heavy burden.

Enter Indigoā€™s Document Manager. With its intuitive interface, employees can directly upload, view, and manage their documents in a centralised system. Designed with information security šŸ” in mind, it respects your permission setups, granting document access only to those employees who need it.

šŸ’” Hassle-free Setup! Indigo users that have the HR Administrator role (set up from Administration > Main > Users) immediately have full privileges within the Document Manager, regardless of the actual permissions they have assigned to them. This makes first-time setup a breeze!

Other users only have access to actions and sections within the Document Manager according to the permissions they have been assigned.

Accessing the Document Manager

The manager is easy to get to, with a button on the left side of Indigoā€™s main screen.

The Employee Portal also features a variety of convenient widgets, enabling you to handle multiple document management tasks from a single screen. This design ensures you wonā€™t need to constantly switch between windows and tabs, making your workflow smoother and more efficient.


The Document Manager's Main Tabs

Different features and concepts in Indigo, like Permission Sets and an employeeā€™s position on the Organisation Chart, determine the varying levels of access a given employee has. Because of this, the Document Manager organises its data and overview sections into four distinct tabs.

Conditionally available and accessed from the left side of the Document Manager, these tabs are designed to help employees at various levels and roles within the company access the documents relevant to them, along with the necessary buttons and functions suited to their role.

My Team

The My Team tab provides access to a grid with all team membersā€™ documents and is exclusively available to directors, managers, department heads, and other team leadersā€”essentially anyone with direct reports on the Organisation Chart.

A search bar šŸ” is available for quick access to specific items. You can also click on any column header to sort the grid contents in ascending or descending order. Additionally, a toggle in the top left corner lets you choose whether to show terminated employees in the grid.

From this screen, you can:

  • Upload, download, or delete files

  • Create or delete folders for employees as needed

To manage files for a specific employee, click the arrow in their row on the far right of the grid to access their personal folder view.

The screenshot below shows how to access an employeeā€™s personal documents view. Also highlighted are the Add Folder and Upload buttons, and the Rename and Delete buttons that become available when right-clicking on an item in the grid. šŸ’” Note: Check this article out for more detailed instructions on how to use the Document Manager.

All Employees

Admins, šŸ“£ this screen is your central hub for accessing all employeesā€™ folders and files. Depending on your company policy and the overall settings for your tenant, the grid might also display employees from other companies that are configured on your tenant. Otherwise, this grid functions the same as the one in the My Team section, described above.

šŸ“‹ Note: In the screenshot below, the grid is sorted in ascending order by Employee Name & Surname. The search bar has been used to display all employees associated with the keyword ā€˜Melodyā€™, which is part of their companyā€™s name. In the top right corner, terminated employees are toggled to not show.

Personal

This section is accessible to all employees, regardless of their role. It serves as the home for personal documents typically displayed in the My Attachments widget in the Employee Portal. From this section, each user can only view their own documents and cannot access anyone elseā€™s files or folders.

As described before, users can manage folders and files in the Personal Documents grid by adding, uploading, renaming, and deleting them. Additionally, like every other grid in the manager that shows folders and files, this grid includes a Refresh and a View button in its top right corner. The View button allows you to switch between the default detailed view and a tiles view.

Hereā€™s a good depiction of what a regular employeeā€™s detailed view of the Document Manager might look like:

šŸ“‹ Note: When an authorised admin or team lead accesses an employeeā€™s personal files and folders from either the All Employees or My Team sections, they will see the same documents that the user sees in the Personal section. In fact, the majority of items, files, folders, and buttons are the same in this view as in those sections.

All Documents

Here, admins can view a grid containing all documents saved in the Document Manager for or by any employee. Depending on the tenantā€™s settings, files shown here can be from any company configured on the tenant. The grid includes an additional column, Share Status, which indicates in green or red whether a file is shared with an employee, line managers, or both.

Clicking on the three horizontal dots at the end of an entry reveals more information about that file, such as the last modification date and file size. Selecting files from the grid allows you to download, delete, or rename them, as highlighted below:


Permissions: Granting Access to Document Manager

By assigning the correct permissions to the appropriate users, the HR administrator can control the flow of information and, more specifically, how each individual user can access the Document Manager.

First, these are the basic requirements for a user to access the manager:

Permission

Access Given

DMS_NonCorporateFolderManagement

A view action allowing the user to view and manage employee folders.

DMS_NonCorporateFileManagement

An insert action allowing the user to upload files.

DMS_TagManagement

Lets the user view tags that can be assigned to files, which is necessary when uploading files.

More advanced permissions give users elevated privileges:

Permission

Access Given

DMS_NonCorporateFolderManagement

An insert action allowing the user to create new folders

DMS_NonCorporateFolderManagement

An update action allowing the user to rename existing folders.

DMS_NonCorporateFolderManagement

A delete action allowing the user to delete existing folders.

DMS_NonCorporateFileManagement

A view action that lets the user view all the files of employees visible to them.

DMS_NonCorporateFileManagement

An update action that lets the user move and rename all the files of employees visible to them.

DMS_NonCorporateFileManagement

A delete action that lets the user delete all the files of employees visible to them, unless they are in use by one of Indigo's modules.

šŸ§  Remember: Indigo users that have the HR Administrator role (set up from Administration > Main > Users) immediately have full privileges within the Document Manager, regardless of the actual permissions they have assigned to them. Such users can:

  • View, upload, move, rename and delete all files of all employees within the companies accessible to them.

  • View, create, edit and delete all folders within the manager.

File Sharing and Ownership

Who owns a file and with whom it has been shared also play a role in deciding which users get access to files. In general, a user can see and download a file if they uploaded it or if it was shared with them. File owners can move, rename and delete their files, unless they are in use by one of Indigo's modules.

Files can be shared with a user under the following conditions:

  1. Shared with the Userā€™s Employee: The file is associated with the userā€™s employee and has been shared with that employee.

  2. Shared with Subordinateā€™s Line Manager: The file is associated with one of the userā€™s subordinate employees and has been shared with the line managers of that employee.

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