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Device Activity in Device Manager

Check and process your devices' activities in bulk via Device Activity

Written by Serena Santamaria

Table of Contents


Introduction

Like the Activity section in My Devices, the Device Activity page lets you view the list of activities, with a key difference: it shows activities for multiple devices at the same time. You can also Search, Reprocess and Delete activities in bulk, as well as Export them to Excel.


My Devices

The list of all the devices under your tenant is displayed in a grid in the My Devices section. Here you're can check the following information:

  • Serial Number

  • Device Model (both miniature image and model name)

  • Description (what you named them)

  • If there are any linked Work Zones

  • Location

  • Activity Status ('Active' or 'Inactive')

  • Device Status ('Online' or 'Offline')

Filter the grid columns using the designated button in the top right corner. Refresh the grid content by selecting the Refresh 🔄 button right next to it.


Activity

To see a device's activities:

  1. In the 'My Devices' grid, tick the required device's checkbox.

  2. In the 'Activity' grid below, input a time frame using the From/To date/hour selectors.

  3. Click on Search.

All activities for the selected device will be listed in the 'Activity' grid.

There are three more buttons above the 'Activity' grid, besides the Search one mentioned above:

Button Name

Function

Reprocess Activities

Use it to reprocess activities in bulk after ticking their checkboxes in the grid.

Delete Activities

This deletes multiple selected activities at one go.

Export to Excel

Lets you export the grid's contents in Excel format.

The activity details are spread over nine columns:

Column name

Description

Values

Serial Number

The device's serial number

-

Device Description

The name you gave the device

-

Activity Code

An automatically generated ID for that specific activity

-

Created On

The date and time the activity was created

-

Type

There are several different types of activities generated by different actions. See the list to the right for all the available Activity Types.

  • User

  • Delete User

  • Clocking

  • Biometric

  • Get User Info

  • Get BioData

  • Delete Biometric

  • Update Device Wallpaper

  • Command

  • Reboot Device

  • BioPhoto

Direction

Shows whether the data is moving from the device into Indigo, or vice versa.

  • Outgoing: activity going from Indigo to the device.
    Incoming: activity coming into Indigo from the device.

Status

Identifies which data processing stage has been reached at the time of the activity.

  • Pending

  • In Progress

  • Success

  • Fail

Reason

A short error summary if an activity fails

-

Action buttons

These allow you to read the activity details and related errors, reprocess, or delete the respective entry.

  • Information button ℹ️

  • Error button❗

  • Reprocess Activity button 🔄

  • Delete Activity button 🗑️


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