Table of Contents
Introduction
Thinking about bringing recruitment agencies into your hiring strategy? You’re not alone! Agencies can help speed up recruitment, connect you with high-quality candidates, and provide valuable industry insight.
With Indigo Hiring, you can invite trusted, specialist agencies to support your recruitment efforts securely and efficiently. This feature allows recruiters to manually create and submit applicant profiles for your vacancies, expanding your talent pool and helping you find the right fit faster.
In this article, you'll learn how to invite agencies to your Hiring profile, manage their access, and enable them to submit candidates directly to your job openings. It’s a simple, secure way to get the most from agency partnerships—without losing control of your recruitment process.
Create a Recruitment Agency User
To create a user for a recruitment agency:
Click on your profile menu in the top right of the screen, then expand the company menu.
Towards the end of the list, click on Recruitment Agencies.
When the Recruitment Agencies List loads, click + Add Agency.
Good to know: the first time you visit this page to add an agency, it will read 'No Recruitment Agencies with Access'.
Complete the Add New Agency form. The form is divided into two steps:
[Step 1] Agency Creation
[Step 2] Create First Contract (optional)
📋 Note: you must complete all required fields in the Agency Creation step before you can continue to Create First Contract.
1 - Agency Creation
For the first step, fill in the fields in the Agency Creation tab. When you're ready, select Next to move to the second step and tab.
Below are the mandatory fields in the Agency Creation tab:
Agency Name
Agency Email
Contact Person
Contact Number
2 - Create First Contract
Define the terms agreed with the recruitment agency in the Create First Contract tab.
📋 Note: this step is optional. To create the agency without defining a contract, click Skip step. The agency will appear in the Recruitment Agencies List screen.
After entering a Contract Name:
Enter a contract start and end date. At the contract expiry, the agency won't see the assigned job posts anymore.
Enter the commission percentage (%) and the minimum fee agreed with the agency.
Optional:
Enter the Candidate Exclusivity Period in days. During this period, the recruitment agency has the exclusive right to represent the candidate.
From the Jobs dropdown, select the job posts the agency can access. Click Select All to grant access to all job posts, or select individual job posts as needed.
Alternatively, you can tick the Default for new jobs checkbox. The agency will be assigned to all the new jobs posted from that moment on.
When you're ready, select Next.
Result
The form will close and return to the Recruitment Agencies List, and the recruitment agency will receive an email invitation on the address you entered in the form.
⚠️ Important: we highly recommend sharing ➡️ this article ⬅️ with your recruitment agencies.
It explains how to sign in to Indigo Hiring for the first time and includes links to other useful articles written specifically for recruitment agencies.
Editing or Deleting a Recruitment Agency
Editing: to make any changes to a recruitment agency's details, click on the ✏️ Edit icon, amend as needed and remember to click Save.
Deleting: to remove an agency from the list, select the 🗑️ Delete icon, then click Yes, Remove Access in the confirmation pop-up.
📝 Note
The pop-up reads:
'Deleting this agency will immediately revoke their access to recruitment portals associated with your company. They will no longer be able to view your job openings or submit candidates. Any pending applications they submitted will still be visible for your review, but they will no longer have access to updates or candidate statuses.'
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