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Indigo Business General FAQs

How do exchange rates work in Indigo Business? Need to resume a draft or publish a record? Explore these answers to frequently asked questions and platform-wide features in this FAQ!

Written by Serena Santamaria

Table of Contents


Overview

Some questions go beyond a single module. This FAQ article brings together answers about shared processes, platform features, and common system behaviours that apply across different areas of Indigo Business. Similarly, Drafts may contain records from different areas of Indigo Business, so you'll find FAQs related to them here as well.

šŸ’” Looking for more? Find Indigo Business modules and features overviews āž”ļø here, or jump straight into step-by-step guides āž”ļø here.


Can I modify an exchange rate from a transaction (e.g. Invoice, Receipt, etc.)?

After selecting a foreign business account, you can manually modify the exchange rate by clicking on the āœļø Modify exchange rate button next to the Exchange Rate field in whatever transaction's screen you're in.
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In the Edit exchange rate window, you'll have two options:

  1. Set this rate as default for [transaction date]: once ticked, the system will create a new exchange rate record for that currency, which will be visible here. āš ļø Please note that all the transactions in the system will be updated accordingly.

  2. Re-calculate transaction item based on this rate: you can prompt the recalculation of each line item in the transaction using the new exchange rate.
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Use the šŸ”„ Undo button next to the Exchange rate in ( ) field to revert the value to the current selection. Select Save, when ready.


How are exchange rates picked up in transactions?

When posting against a foreign account, the system will provide the exchange rate value according to the Currency section.

  • If the transaction date is 01/02/2025 and there's a single exchange rate defined for the currency on 01/02/2025, then that rate will be applied.

  • If the transaction date is 01/02/2025 and there are three exchange rates, the system will use the closest rate in the past. E.g.

    • 0.77 on 31/12/2024

    • 0.89 on 26/01/2025

    • 0.90 on 02/02/2025

  • If the transaction date is 01/02/2025, and there is no exchange rate recorded on the same date or in the past, then rate is defaulted to 0 and you can manually enter the rate.


How do I post a transaction or publish a record from the Drafts screen?

  1. Go to Drafts > Drafts

  2. Look for the record through the folders on the far left.

  3. Select the Transactions tab or Others tab
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  4. Tick the needed records in the grid

  5. Select Commit

  6. Result:

    • Transactions will be posted in the relevant ledger

    • Records will show in the relevant grid


How do I resume a pending draft?

There are two ways to resume a transaction or a journal:

  • When creating a new transaction or journal, a pop‑up appears if drafts already exist for that record type, allowing you to Resume the latest draft or view all drafts via the View Drafts link.
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  • Going to Drafts > Drafts. Select the draft you want to resume from the grid and click on the āœļø Edit button at the top left of the grid. You'll be redirected to the record in edit mode.
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šŸ“‹ Note: if you click on Dismiss, the system will load an empty transaction or journal posting screen for you to fill in.


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