Table of Contents
Introduction
Picture this: you pay one particular allowance (or rate) when the team works on a normal Sunday, and another one when they work on a public holiday falling on a Sunday—but you don't want both allowances to apply at the same time. To handle this, set up two rewards and give them different priorities.
How the Double-Reward Setup Works
Both rewards need to apply to the same day of the week, Sunday, but with different conditions:
One is a reward for an ordinary Sunday.
One is a reward for a Sunday that is also a public holiday.
But if only one must be applied on any given Sunday, how does Indigo know which is the right reward to apply? The answer is in the priority.
Indigo checks the reward with the higher priority first. If all the conditions of this reward are met, then the lower-priority reward is ignored. This means:
If the day is Sunday and not a public holiday, and this condition has been given the higher priority in Indigo, the first reward applies.
If the day is Sunday and is a public holiday, the second reward is applied instead.
Configuring the Rewards
Go to: Attendance > Setup > Rewards > + New Reward, and follow the steps in
➡️ this article to create your rewards. When it comes to filling in the conditions and priority, please proceed as follows:
Reward 1: Sunday (Not Public Holiday)
In the Conditions section, select:
Type: Works on specific day(s)
Selected days: tick Sunday
Shift Trigger: Start/End (or choose according to your needs)
Select the circled blue plus button at the end of the row to add an AND condition:
Type: Is Not Public Holiday
In the Priority section:
Tick the Override all lower priority rules checkbox.
Enter 1 (higher priority) in the text field right next to the checkbox.
Fill in the Rules section according to your needs. More on this ➡️ here.
When you're happy with the overall reward's setup, select 💾 Save in the top right corner of the screen.
Reward 2: Sunday (Including Public Holidays)
In the Conditions section select:
Type: Works on specific day(s)
Selected days: tick Sunday
Shift Trigger: Start/End (or choose according to your specific needs)
In the Priority section:
Tick the Override all lower priority rules checkbox.
Enter 2 (lower priority) in the text field right next to the checkbox.
Fill in the Rules section according to your needs. More on this ➡️ here.
When you're happy with the overall reward's setup, select 💾 Save in the top right corner of the screen.
⚠️ Now, don't forget to:
Example
Example
Rewards Setup
Reward 1: Sunday but not Public Holiday
Priority: 1
Expected Allowance Allocation: + €2 /hour
Reward 2: Sunday including Public Holidays
Priority: 2
Expected Rate Allocation: add overtime at 2.0 rate
Scenario
An employee is assigned to a shift that has both rewards linked. The employee works on:
7 June 2026 (Sunday and public holiday)
14 June 2026 (Sunday, not a public holiday)
Let's see how the set up rewards will generate allocations for the employee.
Allocations Result
14th June 2026 (Sunday, not a public holiday)
The system matches Reward 1 (priority 1). The employee's corresponding Daily Attendance Allocation receives €2 per hour, as expected.
7th June 2026 (Sunday and public holiday)
The system does not match Reward 1, because the day is a public holiday.
It then checks the next rule and matches Reward 2 (priority 2). The employee's Daily Attendance Allocation receives overtime at a 2.0 rate.
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