Table of Contents
Introduction
Managing over two dozen new applicants daily and crafting unique emails each day can quickly become tedious and time-consuming. The Jobs Reply Automation preferences in Indigo Hiring lets you automatically send email updates to applicants as they move through your hiring pipeline.
Configure automated replies for all jobs in your company at once or customise them for individual jobs.
Notifications can be turned on or off for each stage, and the content of each email can be tailored to your recruitment process, helping you keep applicants informed as they progress through the pipeline. For example, you can send different email updates depending on the stage an applicant reaches.
Reply Automations for all Jobs
Go to Dashboard > Your Hiring Preferences widget.
Find Hiring Preferences and select Edit.
In the Communication section, select Edit at the far right of Jobs Reply Automation.
On the far right of the required stage:
Turn on the switch to enable automated replies.
Select the arrow to expand the section and customise the automated email.
In the automated email options:
From the first dropdown field, select when the automated email should be sent. Send it instantly, or up to 2 days after the applicant is moved to the stage.
(Optional) Enter an email address in Reply-to. The automated email will be sent from this email address, and applicants can reply directly to it. If left empty, the email will be sent from noreply@indigo.jobs.
(Optional) Enter an email address in CC and BCC to send copies of any applicant replies to additional recipients.
Draft the default message template in the text box.
When you're ready, select Save.
💡 Did you know...
You can turn on the Application Acknowledgement switch to automatically send an email when an applicant submits an application?
Find the switch at the top of the Jobs Reply Automation screen and follow the same steps you used for the pipeline stages. 👆
The switch is also available at a job level. 👇
🤔 Remember: if you need to, you can always come back later and update the delay, email template, email addresses, or turn off the automated email from the switch.
Reply Automations per Job
In the Your Jobs grid, click on the required job's Title to open it.
When the individual job page loads, click on the Settings tab.
In the Communication section, select ⚙️Edit on the far right of the Jobs Reply Automation option.
The Settings tab will update to show the Jobs Reply Automation screen. From here on, follow the instructions from step 3 in this section.
When you're ready, don't forget to click Save!
Related Articles