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I cannot finalise a payroll because there are terminated employees on the roll. How do I fix this?
I cannot finalise a payroll because there are terminated employees on the roll. How do I fix this?

The system will prevent you from finalising a payroll with terminated employees with pending pay items on the roll

Marie Claire Saliba avatar
Written by Marie Claire Saliba
Updated over a week ago

Overview

You may encounter an issue where you cannot finalise a payroll because you recently terminated employees with pay items left to be calculated.

This kind of situation will block the payroll finalisation process; the system will ask you to delete those employees before you can finalise that payroll. In an attempt to do this, you will not find the employee in the payroll list.

Deleting terminated employees from the payroll

  1. Go to the terminated employees' profile pages.

  2. Under the Employee Details section, remove the date of termination for each employee.

  3. Go to the payroll period which you are wanting to finalise. You will find the terminated employees back in the payroll list.

  4. Delete the employees from the payroll list and select all boxes in the Delete Selected Employees' Calculation pop-up window.

5. Re-enter the date of termination for each of the effected employees.

You can then proceed to calculate and finalise the payroll.


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