FAQ specifically about Indigo Payroll
How do I Delete a Calculation for a Single Employee?Delete an Employee's Calculation
How do I Enter an Adjustment to be Included in an Employee's Calculation, AFTER I Finalised Calculation?Adjust / Modify an Employee's Calculation after Finalisation / Calculation
How do I Change the Number of Social Security Contributions of one Employee for a Particular Calculation?Modify / Change Number of SSC Contributions of an Employee
How to Reverse a Leave Pay-offReversing a leave pay-off generated by global or individual pay-off utility
How to pay using Direct CreditsPaying an employee via the Direct Credits feature
Creating a Direct Credit test fileHow to create a direct credit test file for your bank
Bulk Import of Overtime EntriesImporting your overtime entries using Excel for a particular Payroll
Delete an FS5 for a Specific MonthDelete an FS5 to Generate it again correctly
What is the difference between Date From/To and Post From/To when creating a Payroll?Why should Date From and Date To be Consecutive in a Payroll?
How can I pay an employee twice a year, instead of monthly?Pay Employees at Larger Intervals
How can I see if a Pay Item in a calculation is recurring or has been manually inputted?View the Source of a Pay Item
How do I Refresh an Employee's Calculation?Refresh an Employee's Calculation
How does the system calculate the hours of a new / terminated employee?Calculating Pay on Employment and Termination
I've completed a payroll but I forgot to save the employee payslips. How can I get them without unfinalising and recalculating?Accessing a Completed Payroll's Payslips
I Updated the Employee's Basic Pay AFTER Calculation, how do I Refresh his Calculations?Refresh an Employee's Calculation after Calculating and Updating the Basic Pay
I cannot finalise a payroll because there are terminated employees on the roll. How do I fix this?The system will prevent you from finalising a payroll with terminated employees with pending pay items on the roll
Payslip Queries
Frequently Asked Questions about Payslips
Printing employee payslips and FS3s from the Payroll History tab
How to setup Password Protected Email Attached PayslipsSend password protected payslips via email attachment
How can I change the default email address where payslips are delivered?Payslip Delivery Method
Download all the Payslips for a Payroll as a Zip FileDownload all Payslips for a Particular Roll
Adding remarks to all or individual payslips within a payroll periodYou can write custom comments on employee payslips either globally within a given payroll period or individually for each payslip.