Payroll FAQ
FAQ specifically about Indigo Payroll
By Jake and 1 other2 authors22 articles
- How do I Delete a Calculation for a Single Employee?Delete an Employee's Calculation
- How do I Enter an Adjustment to be Included in an Employee's Calculation, AFTER I Finalised Calculation?Adjust / Modify an Employee's Calculation after Finalisation / Calculation
- How do I Change the Number of Social Security Contributions of one Employee for a Particular Calculation?Modify / Change Number of SSC Contributions of an Employee
- How to Reverse a Leave Pay-offReversing a leave pay-off generated by global or individual pay-off utility
- How to pay using Direct CreditsPaying an employee via the Direct Credits feature
- Creating a Direct Credit Test FileHow to create a direct credit test file for your bank
- Bulk Import of Overtime EntriesImporting your overtime entries using Excel for a particular Payroll
- Delete an FS5 for a Specific MonthDelete an FS5 to Generate it again correctly
- What is the difference between Date From/To and Post From/To when creating a Payroll?Why should Date From and Date To be Consecutive in a Payroll?
- How can I pay an employee twice a year, instead of monthly?Pay Employees at Larger Intervals
- How can I see if a Pay Item in a calculation is recurring or has been manually inputted?View the Source of a Pay Item
- How do I Refresh an Employee's Calculation?Refresh an Employee's Calculation
- How does the system calculate the hours of a new / terminated employee?Calculating Pay on Employment and Termination
- I've completed a payroll but I forgot to save the employee payslips. How can I get them without unfinalising and recalculating?Accessing a Completed Payroll's Payslips
- I Updated the Employee's Basic Pay AFTER Calculation, how do I Refresh his Calculations?Refresh an Employee's Calculation after Calculating and Updating the Basic Pay
- I cannot finalise a payroll because there are terminated employees on the roll. How do I fix this?The system will prevent you from finalising a payroll with terminated employees with pending pay items on the roll
Payslip Queries
Frequently Asked Questions about Payslips
- Printing employee payslips and FS3s from the Payroll History tab
- How to setup Password Protected Email Attached PayslipsSend password protected payslips via email attachment
- How can I change the default email address where payslips are delivered?Payslip Delivery Method
- Download all the Payslips for a Payroll as a Zip FileDownload all Payslips for a Particular Roll
- Adding remarks to all or individual payslips within a payroll periodYou can write custom comments on employee payslips either globally within a given payroll period or individually for each payslip.
- The Payslip in DetailThe definitive guide to every bit of information in your payslip