Indigo will notify you of shift allocation by proximity issues, should there be any, after you import clocking data or reallocate shifts using proximity in your Scheduler.

The system will provide a date and employee code and name along with the warning message.

When allocating shifts by proximity via the import of clocking data, the system will display warnings following a successful import.

When allocating shifts by proximity manually in the Scheduler, the system will produce a text files containing the proximity warnings founds after reallocating shift using proximity.

These are the proximity warnings you may encounter:

No punch in found

No punching record was detected in a clocking file import. Be sure that your clocking device is configured correctly or that the clocking file contains data that is written in the correct format.


Cannot create scheduler - date is locked

Clocking data in the import file conflicts with the block date in your Scheduler. Adjust the Scheduler block date as required.


Employee not employed on date

Clocking data for an employee does not occur within an employee's employment date. Verify that the employee's start date is set correctly for the given clocking date time frame.


Employee not set to work public holidays

The employee's work schedule profile does not permit them to work on public holidays. Verify that the employee's work schedule profile is set to allow them to work on public holidays.


Employee does not work on [day of the week] as per the work schedule profile

The employee's work schedule profile does not permit them to work on a specific day of the week. Verify that the employee's work schedule profile is set to allow them to work on that particular day of the week.


Employee is on leave

The employee has approved leave which conflicts with clocking data in your clocking data file import.


No schedulers found for the attendance provided

The clocking times in the clocking data file cannot be matched with the timings of any shift preset in your system. Make sure that timings are appropriately established for your shift presets.


More than one Scheduler entry has been assigned

More than one shift preset was identified by the system for allocation to an employee. This may be because the clocking data matches multiple shift presets or is made accessible to multiple cost centres and occupations. Review your shift presets' accessibility configuration in order to reduce the number of allocated shifts for a given day.

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