Indigo Mobile | Indigo Help Center

[Users] Setting up Indigo Mobile

Logging in to Indigo Mobile and setting an access code

After you download Indigo Mobile to your mobile device, you can log in to the app with your Indigo account credentials.

Written by Marie Claire Saliba
Updated over a week ago

[Administrators] Setting up and managing Indigo Mobile for your organisation

[Administrators] 4 steps to setting up Indigo Mobile for your organisation

Follow these four easy steps to get Indigo Mobile up and running for your company

Written by Marie Claire Saliba
Updated over a week ago

[Administrators] Assign Indigo Mobile permissions to Indigo users

Learn how to assign the Indigo Mobile permission sets to users in your Indigo system so they can start clocking in and out with their phone

Written by Marie Claire Saliba
Updated over a week ago

[Administrators] Creating the optional permission sets

Learn how to create the optional Indigo Mobile permission sets which provide bonus functionalities for your employees

Written by Marie Claire Saliba
Updated over a week ago

[Administrators] Creating the required permission sets for Indigo Mobile

Permissions sets give users the rights to utilise certain features and functionalities in Indigo Mobile.

Written by Marie Claire Saliba
Updated over a week ago

[Administrators] Inviting employees to use Indigo Mobile

Written by Marie Claire Saliba
Updated over a week ago

[Administrators] Locking or unlocking a mobile device

You can decide to lock certain mobile devices from being used as clocking devices.

Written by Marie Claire Saliba
Updated over a week ago

[Administrators] Subscribing to the Indigo Developer’s Portal and configure the subscription key

Learn how to connect Indigo Attendance with Indigo Mobile via subscription keys from the Indigo Developer's Portal

Written by Marie Claire Saliba
Updated over a week ago

[Administrators] Your employees' clocking locations

Each punch your employees make with Indigo Mobile is registered in the Clockings Data page of Indigo Attendance

Written by Marie Claire Saliba
Updated over a week ago

View and configure devices

You can view the details of your employees' device with which they use Indigo Mobile; you can also configure the names and pairing IDs

Written by Marie Claire Saliba
Updated over a week ago

The layout of Indigo Mobile

The clocking context menu

You can insert attendance data for missed clockings through this menu in Indigo Mobile.

Written by Marie Claire Saliba
Updated over a week ago

The menu in Indigo Mobile

The menu contains additional options for the app, including manually recording clockings, account management, a link to help, and more.

Written by Marie Claire Saliba
Updated over a week ago

The three main screens of Indigo Mobile

The scheduler and the shifts and clockings tabs are the primary screens of Indigo Mobile

Written by Marie Claire Saliba
Updated over a week ago

How to use Indigo Mobile

Adding an entire attendance record manually

Permitted users can retroactively register attendance data.

Written by Marie Claire Saliba
Updated over a week ago

Adjusting the timing of a clocking

You can adjust the timing of your attendance punches in the clockings page.

Written by Marie Claire Saliba
Updated over a week ago

Clocking in for a shift

Time to start work? Just tap the "clock in" button.

Written by Marie Claire Saliba
Updated over a week ago

Clocking out of a shift

When you've put in a hard day's work, just tap the clock out button to register your attendance.

Written by Marie Claire Saliba
Updated over a week ago

Inserting a clocking record while on the clock

If you forgot to clock in our out, you can insert a clocking record without interrupting your current clocking.

Written by Marie Claire Saliba
Updated over a week ago

Your clocking records

Each punch is registered with a timestamp in Indigo Mobile. Learn how to see your clocking records in this article.

Written by Marie Claire Saliba
Updated over a week ago

Managing your accounts and additional settings

Add another Indigo account to Indigo Mobile

You can add additional Indigo accounts on Indigo Mobile for a single device

Written by Marie Claire Saliba
Updated over a week ago

Change or recover your Indigo Mobile access code

Forgot or want to change your Indigo Mobile access code? You can reset it in the access code screen.

Written by Marie Claire Saliba
Updated over a week ago

Switching accounts in Indigo Mobile

Learn how to quickly switch accounts in Indigo Mobile in this article

Written by Marie Claire Saliba
Updated over a week ago

FAQs and troubleshooting

Can I delete clocking records?

Written by Marie Claire Saliba
Updated over a week ago

Why are my clockings not recording properly?

It may because your device is not automatically synced with network-provided time

Written by Marie Claire Saliba
Updated over a week ago

Will closing Indigo Mobile affect my attendance records?

Written by Marie Claire Saliba
Updated over a week ago