Shireburn Indigo Payroll

Shireburn Indigo Payroll Help Center

Jake Ellis avatar Clayton Abdilla avatar Nigel Pace avatar +1
203 articles in this collection
Written by Jake Ellis, Clayton Abdilla, Nigel Pace and 1 other
Setting Up Employees

Employee Onboarding

Register Employees prior to Employment with Limited Information
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Written by Jake Ellis
Updated over a week ago

Add Employees to the System

Register Employees to the System - Employee Details
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Written by Jake Ellis
Updated over a week ago

Setting up Work Permits for a Foreign Employee

Set up the Work Permit Expiry Date for Temporary Foreign Employees
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Written by Jake Ellis
Updated over a week ago

Setting up Probation for an Employee

Set up Employee Probation Periods
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Written by Jake Ellis
Updated over a week ago

Basic Pays

Determine Basic Wage or Salary of an Employee
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Written by Jake Ellis
Updated over a week ago

Users

Setup User Accounts for use within Shireburn Indigo Payroll
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Written by Jake Ellis
Updated over a week ago

Pay Items

Assign & Setup Pay Items to calculate Employee Gross Pay
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Written by Jake Ellis
Updated over a week ago

Tax

Configure Employee Pay Tax Related Adjustments
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Written by Jake Ellis
Updated over a week ago

Split Payments

Allow an Employee's Pay to be Split & Paid into Different Bank Accounts
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Written by Jake Ellis
Updated over a week ago

Previous Employment

Record Earned Emoluments from Previous Employment in the same year
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Written by Jake Ellis
Updated this week

Adding a reallocation profile to an employee's profile

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Written by John van Vliet
Updated over a week ago

Leave Entitlement

Assign Leave Types to an Employee
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Written by Jake Ellis
Updated over a week ago

Enabling cost centre reallocation profiles

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Written by John van Vliet
Updated over a week ago

Adding a reallocation profile to an employee

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Written by John van Vliet
Updated over a week ago

Organization Chart

Configure Leave Approvers
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Written by Jake Ellis
Updated over a week ago

System Filters

Using System Filters
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Written by Jake Ellis
Updated over a week ago

Comparing Employee Salary Packages

Compare Employee Salary Packages
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Written by Jake Ellis
Updated over a week ago

Voluntary Occupational Pension Scheme (VOPS)

Assigning the Voluntary Occupational Pension Scheme (VOPS) to an Employee and the Employer
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Written by Jake Ellis
Updated over a week ago

Voluntary Occupation Pension Scheme Report (VOPS Report)

Using the Voluntary Occupation Pension Scheme Report (VOPS Report)
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Written by Jake Ellis
Updated over a week ago

Setting up Employer VOPS

Employer Voluntary Occupation Pension Scheme
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Written by Jake Ellis
Updated over a week ago

Setting up Employee VOPS payment

Employee Voluntary Occupation Pension Scheme
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Written by Jake Ellis
Updated over a week ago
Support Files

What are Support Files?

Support Files Overview
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Written by Jake Ellis
Updated over a week ago

Set up a New Citizenship

Configure the Legal Status given to an Employee by a Country for Reporting & Statistical Purposes
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Written by Jake Ellis
Updated over a week ago

Set up New Banks

Configure Banks to Prepare Payments from Indigo Payroll
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Written by Jake Ellis
Updated over a week ago

Set up New Cost Centres

Configure Cost Centres to Manage Expenses
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Written by Jake Ellis
Updated over a week ago

Set up New Countries

List all Countries and Nationalities throughout Indigo HR
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Written by Jake Ellis
Updated over a week ago

Set up New Departments, Sections & Units

Allow Employees to be Registered in Indigo HR to be Structured according to Business Exigencies
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Written by Jake Ellis
Updated over a week ago

Set up New Employment Types

Configure an Employee's Type to determine Social Security Contributions and Statutory Bonuses
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Written by Jake Ellis
Updated over a week ago

Set up New Grades

Configure Grades which Identify Pay Range
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Written by Jake Ellis
Updated over a week ago

Set up New Leave Entitlement Profiles

Configure & Aggregate Leave & Holidays into Assignable Profiles
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Written by Clayton Abdilla
Updated over a week ago

Set up New Leave Entitlements

Determine how many Leave Days an Employee is Entitled to during the year
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Written by Jake Ellis
Updated over a week ago

Set up New Leave Types

Configure Different Types of Leave
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Written by Jake Ellis
Updated over a week ago

Set up New Locations

Setup Different Locations Employees can work from
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Written by Jake Ellis
Updated over a week ago

Set up New Occupations

List all Available Positions within the Company
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Written by Jake Ellis
Updated over a week ago

Set up New Work Schedule Profiles

Define different Working Hours for Full-Time, Part-Time, and Reduced-Hours Employees.
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Written by Jake Ellis
Updated over a week ago

Set up Reasons for Termination

Add a Reason for Termination at the end of an Employee's Employment
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Written by Jake Ellis
Updated over a week ago

Set up Restricted Days

Set days in which Employees are Restricted from Applying for Leave
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Written by Jake Ellis
Updated over a week ago

Reallocation profiles

Reallocation profiles allow you to split employee costs between cost centres, either by percentage or by a set value.
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Written by John van Vliet
Updated over a week ago

Set up CC Email Addresses for Leave Approval

Set up Leave Approval emails
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Written by Jake Ellis
Updated over a week ago

Pay item taxation profile

Learn about this support file which links tax rates to your pay items
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Written by John van Vliet
Updated over a week ago
Setting Up Payroll

Print sorting options for your payslips

You can sort the order at which your payslips will be printed.
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Written by John van Vliet
Updated over a week ago

Set up New Pay Items

Allocate/Deduct Payments to an Employee's Gross Pay
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Written by Jake Ellis
Updated over a week ago

How Statutory Bonus is set up and paid for persons working less than full time hours

An information process of how bonus is being paid for irregular hours and how to troubleshoot messages from the system
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Written by Clayton Abdilla
Updated over a week ago

Set up New Pay Item Groups

Group Pay Items together to Configure Fringe Benefits
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Written by Jake Ellis
Updated over a week ago

Set up New Pay Item Analysis

Group a Number of Pay Items Together for Reporting Purposes
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Written by Jake Ellis
Updated over a week ago

Set up New Fringe Benefit Categories

Create Fringe Benefit Categories
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Written by Jake Ellis
Updated over a week ago

Set up New Social Categories

Deduct Appropriate Social Security Contributions from Relevant Payrolls
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Written by Jake Ellis
Updated over a week ago

Set up New Statutory Bonuses

Create Statutory Bonuses Prescribed by the State
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Written by Jake Ellis
Updated over a week ago

Set up New Tax Profiles

Set Tax Components that Affect how Taxes are Deducted from Taxable Income
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Written by Jake Ellis
Updated this week

Setting up an advanced payroll

Learn how to set up an advanced payroll so you can make advance payments to your employees
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Written by John van Vliet
Updated over a week ago

Hide basic hours details from employees' payslips

Learn how to remove the details of basic hours from being shown on employees' payslips
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Written by John van Vliet
Updated over a week ago
General FAQ

Why are indigo reports not coming up?

Disabling pop up blocker from blocking reports on chrome
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Written by Nigel Pace
Updated over a week ago

Searching through Calendar Entries in System Calendars

Using the Smart Search Function in System Calendars
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Written by Jake Ellis
Updated over a week ago

How can I pay Employees using a Revolut business account?

Generating a Revolut CSV file to be used in the Business Revolut portal
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Written by Jake Ellis
Updated over a week ago

Column Selector

View Relevant Columns or Hide Unnecessary Ones
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Written by Jake Ellis
Updated over a week ago

Adding a Widget to the Employee Portal

Add a New Widget to the Employee Portal
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Written by Jake Ellis
Updated over a week ago

Available Widgets in the Employee Portal

Different Widgets in the Employee Portal
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Written by Jake Ellis
Updated over a week ago

How can I toggle system filters to display active / inactive employees?

Using System Filters
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Written by Jake Ellis
Updated over a week ago

How can I Upload a file and make it Available for an Employee?

Make a file available on an employee's portal
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Written by Jake Ellis
Updated over a week ago

Tagging an Employee and using Tags

Manage Tags for Employee Records
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Written by Jake Ellis
Updated over a week ago

Transfer an Employee from one Company to another

Copy an Employee to a different Company
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Written by Jake Ellis
Updated over a week ago

Bulk Upload of Employee Attachments

Uploading Employee Attachments in Bulk
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Written by Jake Ellis
Updated over a week ago

How do I allocate C.O.L.A. to all employees at once?

Using the Global Basic Pay Adjustments Utility for COLA
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Written by Jake Ellis
Updated over a week ago

Bulk Upload of Employee Images

Uploading Employee Images in Bulk for each Company
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Written by Jake Ellis
Updated over a week ago

Why is the Pay Items Grid empty when compiling the Union Deductions Report?

Including Union Pay Items in the Unions Deduction Report
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Written by Jake Ellis
Updated over a week ago

Payroll Monthly Gross Totals Report

Comparing an FS5 with Payroll Details
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Written by Jake Ellis
Updated over a week ago

Share Option Scheme

Taxation on the Share Option Fringe Benefit Scheme
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Written by Jake Ellis
Updated over a week ago

Head Count Report

Employee Head Count Report
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Written by Jake Ellis
Updated over a week ago

Bank files currently compatible with Indigo

This article has a list of banks whose SEPA files are compatible with Indigo for the purpose of generating direct credit files
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Written by John van Vliet
Updated over a week ago
Managing Employees FAQ

How can I Change the Employee Code?

Changing the Employee Code
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Written by Jake Ellis
Updated over a week ago

How do I Switch an Employee from Part-Time to Full-Time (or vice-versa)?

Switching an Employee's Employment Type
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Written by Jake Ellis
Updated over a week ago

How do I Set up an Employee to be Paid by Direct Credits?

Configure Bank & Banking Information
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Written by Jake Ellis
Updated over a week ago

How do I Set up a Part-Timer who works Regular Hours?

Change an Employee's Working Hours
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Written by Jake Ellis
Updated over a week ago

How do I Terminate an Employee?

Terminate an Employee
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Written by Jake Ellis
Updated over a week ago

How is Leave PayOff Worked when an Employee is Terminated?

Pro-Rata Leave PayOff Calculation
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Written by Jake Ellis
Updated over a week ago

I Forgot to Terminate an Employee and my Payroll is Already Finalised. What do I do?

Editing / Changing a Payroll after Finalising
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Written by Jake Ellis
Updated over a week ago

I Terminated and Calculated an Employee by Mistake. How do I Reverse this?

Reverse / Undo Termination & Calculation of an Employee
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Written by Jake Ellis
Updated over a week ago

I had a Terminated Employee which I am not seeing on the list, where did it go?

I cannot find an Employee, but I do not recall Deleting the Record.
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Written by Jake Ellis
Updated over a week ago

How do I give an Employee more rights to the system?

Give more Permissions to a User
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Written by Jake Ellis
Updated over a week ago

How can I disable government bonuses for an employee?

Remove Statutory Bonuses for an Employee
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Written by Jake Ellis
Updated over a week ago

Setting up Users with Different Roles, Administration Rights and Restrictions

Access Restrictions and Amending Permissions
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Written by Jake Ellis
Updated over a week ago

Extracting a Current Employee Report

Active Employee Report, Excluding Terminated Ones
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Written by Jake Ellis
Updated over a week ago

How to create an Employment Type without Statutory Bonuses

Setup an Employee that receives no Bonus
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Written by Jake Ellis
Updated over a week ago

How do I setup an employee working remotely from his country?

Setup an Employee that pays no Tax and SSC, and receives no Bonuses
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Written by Jake Ellis
Updated over a week ago

How do I exempt an employee from the overtime concessions tax as per the 2020 budget changes?

You can opt an employee out of the overtime concessions in the employee profile page
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Written by John van Vliet
Updated over a week ago

How do I set an employee's basic pay to 0?

Setting an employee basic to 0 without the use of unpaid leave.
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Written by Nigel Pace
Updated over a week ago
Payroll FAQ

Printing employee payslips from the Payroll History tab

You can print multiple payslips for an employee more quickly through the Payroll History tab in the Employees page
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Written by John van Vliet
Updated over a week ago

Adding remarks to all or individual payslips within a payroll period

You can write custom comments on employee payslips either globally within a given payroll period or individually for each payslip.
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Written by John van Vliet
Updated over a week ago

How to pay by Direct Credits

Paying an employee via direct credits facility
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Written by Clayton Abdilla
Updated over a week ago

How to setup the Company Payment Bank Account

How to create the salaries bank account that the company will pay its salaries from
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Written by Clayton Abdilla
Updated over a week ago

How to setup Password Protected Email Attached Payslips

Send password protected payslips via email attachment
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Written by Clayton Abdilla
Updated over a week ago

How do I Finalise a Payroll?

Finalising and Unfinalising a Payroll
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Written by Jake Ellis
Updated over a week ago

How can I Deduct a Certain Amount from an Employee's Pay?

Deducting Amounts from an Employee's Pay
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Written by Jake Ellis
Updated over a week ago

How do I Change the Number of Social Security Contributions of one Employee for a Particular Calculation?

Modify / Change Number of SSC Contributions of an Employee
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Written by Jake Ellis
Updated over a week ago

How do I Delete a Calculation for a Single Employee?

Delete an Employee's Calculation
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Written by Jake Ellis
Updated over a week ago

How to Export a Detailed Payroll Report to Excel

Learn how to export a detailed payroll report to Excel which include overtime concession taxation; how to show total hours in the report
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Written by Jake Ellis
Updated over a week ago

How do I Refresh an Employee's Calculation?

Refresh an Employee's Calculation
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Written by Jake Ellis
Updated over a week ago

How do I Enter an Adjustment to be Included in an Employee's Calculation, AFTER I Finalised Calculation?

Adjust / Modify an Employee's Calculation after Finalisation / Calculation
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Written by Jake Ellis
Updated over a week ago

I've completed a payroll but I forgot to save the employee payslips. How can I get them without unfinalising and recalculating?

Accessing a Completed Payroll's Payslips
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Written by Jake Ellis
Updated over a week ago

I Updated the Employee's Basic Pay AFTER Calculation, how do I Refresh his Calculations?

Refresh an Employee's Calculation after Calculating and Updating the Basic Pay
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Written by Jake Ellis
Updated over a week ago

How can I see if a Pay Item in a calculation is recurring or has been manually inputted?

View the Source of a Pay Item
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Written by Jake Ellis
Updated over a week ago

How can I pay an employee twice a year, instead of monthly?

Pay Employees at Larger Intervals
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Written by Jake Ellis
Updated over a week ago

How does the system calculate the hours of a new / terminated employee?

Calculating Pay on Employment and Termination
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Written by Jake Ellis
Updated over a week ago

How can I change the default email address where payslips are delivered?

Payslip Delivery Method
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Written by Jake Ellis
Updated over a week ago

How do I issue an FS3?

Learn how to issue an FS3; how to send FS3s in an e-mail address or download them as a ZIP file
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Written by Jake Ellis
Updated over a week ago

How do I issue an FS5?

Issuing an FS5
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Written by Jake Ellis
Updated over a week ago

How do I Issue an FS7?

Issuing an FS7
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Written by Jake Ellis
Updated over a week ago

What is the difference between Date From/To and Post From/To when creating a Payroll?

Why should Date From and Date To be Consecutive in a Payroll?
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Written by Jake Ellis
Updated over a week ago

Delete an FS5 for a Specific Month

Delete an FS5 to Generate it again correctly
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Written by Jake Ellis
Updated over a week ago

Download all the Payslips for a Payroll as a Zip File

Download all Payslips for a Particular Roll
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Written by Jake Ellis
Updated over a week ago

Changing the Password for Direct Credits

Change SEPA Direct Credit Settings
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Written by Jake Ellis
Updated over a week ago

Uploading your Company Logo on Payslips

Incorporate a Logo on each Payslip
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Written by Jake Ellis
Updated over a week ago

I cannot finalise a payroll because there are terminated employees on the roll. How do I fix this?

The system will prevent you from finalising a payroll with terminated employees with pending pay items on the roll
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Written by John van Vliet
Updated over a week ago
Leave FAQ

Generating a leave request audit template spreadsheet

You can customize and generate a template spreadsheet to be used for inserting leave requests which can be imported into your Indigo system.
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Written by John van Vliet
Updated over a week ago

Pro-Rata Leave Entitlement

Using the Pro Rata Leave Entitlement Utility
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Written by Jake Ellis
Updated over a week ago

How can I cancel a Leave Request?

Canceling a Leave Request through the Employee Portal
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Written by Jake Ellis
Updated over a week ago

How to apply leave on behalf of someone else

Options to apply absence on behalf of someone else
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Written by Clayton Abdilla
Updated over a week ago

How do I Create Leave Entitlement?

Create Leave Entitlement
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Written by Jake Ellis
Updated over a week ago

How to Carry Forward Leave

What to do to carry forward leave to next year
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Written by Clayton Abdilla
Updated over a week ago

How do I pay off a select number of leave hours for an employee?

Learn how to pay off all or a select number of leave hours to an individual employee before calculating and finalising your payroll.
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Written by John van Vliet
Updated over a week ago

Pay off a leave entitlement for an individual employee

Learn how to pay off a leave entitlement for a particular employee in Indigo Payroll
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Written by John van Vliet
Updated over a week ago

How can I Update Leave Taken by an Employee?

Update an Employee's Leave
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Written by Jake Ellis
Updated over a week ago

How do I submit leave taken to all employees at once?

Using the Global Leave Update Utility
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Written by Nigel Pace
Updated over a week ago

How do I Create Leave Entitlement for Part-Timers with Regular Hours?

Leave Entitlement for Part-Timers working Regular Hours
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Written by Jake Ellis
Updated over a week ago

How can I Remove Pro-Rata Leave PayOff Calculation for a Leave type?

Remove Pro-Rata Leave PayOff Calculation for a Leave Type
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Written by Jake Ellis
Updated over a week ago

Why is Leave Type not showing when applying for Leave from the Employee Portal?

Including Leave Type in the Leave Entitlement Profile
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Written by Jake Ellis
Updated over a week ago

How do I Pay Off/Write Off Leave Entitlement Globally?

Paying Off Leave Entitlement using the Global Leave Write Off/Pay Off Utility
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Written by Jake Ellis
Updated over a week ago

How do I give Leave Entitlements to all employees?

Using the Global Leave Entitlements Utility
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Written by Jake Ellis
Updated over a week ago

Why can't a user Apply for Half an Hour of Leave?

Applying for Half-Hour Leave
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Written by Jake Ellis
Updated over a week ago

How to add a new Leave Hour Schedule

Adding a new type of leave hour schedule
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Written by Clayton Abdilla
Updated over a week ago

What happens if an employee applies for leave and it's not approved in time for the payroll?

Late Leave Approvals
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Written by Jake Ellis
Updated over a week ago

How can I check the used and remaining leave balance of an employee?

Leave Balance Reporting
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Written by Jake Ellis
Updated over a week ago

Employee Leave Situation Report

Employee Leave Balance Reporting
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Written by Jake Ellis
Updated over a week ago

Employee Leave History Report

Employee Leave History Reporting
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Written by Jake Ellis
Updated over a week ago

Bulk Import of Leave Records

Bulk Import Leave Entries using Excel
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Written by Jake Ellis
Updated over a week ago

Employee Leave Situation Report Grouping

Organise Leave Situation Report by Grouping
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Written by Jake Ellis
Updated over a week ago

Automatically Update your Calendar with Approved or Cancelled Leave

Generate ICS File to Update your Calendar
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Written by Jake Ellis
Updated over a week ago

Show Leave Balances on Payslip

Show or Hide Leave Balances on Employee Payslips
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Written by Jake Ellis
Updated over a week ago

Allow vacation leave to be approved by another authoriser, if the primary one is unavailable.

Automatically Check Leave Authoriser's Availability
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Written by Jake Ellis
Updated over a week ago

Searching for Leave and Out of Office Records

Search for Various Criteria in Out of Office, Leave and Sick Leave Records
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Written by Jake Ellis
Updated over a week ago

Leave Type Priorities

Prioritise Leave Types to allow Deduction from Leave Carried Forward
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Written by Jake Ellis
Updated over a week ago

Staff Leave Balances Widget

See the Remaining Leave Balances of Staff Reporting to you
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Written by Jake Ellis
Updated over a week ago

Setting up Night Shifts

Create Leave Hour Schedules to Accommodate Night Shifts
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Written by Jake Ellis
Updated over a week ago

How does Night Shift Leave work?

Leave Calculation for Abnormal Hours Spanning over Multiple Days
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Written by Jake Ellis
Updated over a week ago

How do I print payslips with details of overtime ungrouped?

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Written by John van Vliet
Updated over a week ago

Giving bereavement, birth of child, parental, marriage, or study leave to employees

Learn how to give one the above-listed leaves, among others, to employees in Indigo Payroll
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Written by John van Vliet
Updated over a week ago
Tax & Contributions FAQ

How is Tax Calculated?

Calculating Tax
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Written by Jake Ellis
Updated over a week ago

Can I Amend Social Security Contributions (SSC) WITHOUT Recalculating the Payroll?

Amend Social Security Contributions (SSC) without Recalculating Payroll
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Written by Jake Ellis
Updated over a week ago

How can I Pay Tax on an Amount which is Not Part of my Gross? (Alimony)

Pay Tax on an Amount not part of a Gross
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Written by Jake Ellis
Updated over a week ago

How do I Amend a Tax Amount in a Calculation?

Change / Modify a Tax Amount in a Calculation
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Written by Jake Ellis
Updated over a week ago

How do I Change the Tax Status for an Employee?

Changing an Employee's Tax Status
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Written by Jake Ellis
Updated over a week ago

How do I Create an Employee to Pay SSC with Student Rates?

Create an Employee with a Student Employment Type
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Written by Jake Ellis
Updated over a week ago

How do I Create an Employee who Does Not Pay SSC?

Set Employee to Pay no Social Security Contributions
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Written by Jake Ellis
Updated over a week ago

How do I Issue an FS3 Mid-Year?

Issue a Mid-Year FS3
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Written by Jake Ellis
Updated over a week ago

How is NI (SSC) Calculated?

Calculating National Insurance (Social Security Contributions)
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Written by Jake Ellis
Updated over a week ago

The System is telling me that I have a Mismatch in a Previous FS5. Why is this and how can I fix it?

Mismatch in a Previous FS5
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Written by Jake Ellis
Updated over a week ago

Why isn't SSC being Deducted for a Particular Employee?

No Social Security Contribution Deduction / Calculation for an Employee
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Written by Jake Ellis
Updated over a week ago

Why isn't Tax being Deducted for a Particular Employee?

No Tax Deduction / Calculation for an Employee
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Written by Jake Ellis
Updated over a week ago

There used to be a "No Tax Period" feature in SPS. Where is this in Indigo?

No Tax Period - Using the Tax Credit function
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Written by Jake Ellis
Updated over a week ago